01Does continuous dosing replace thermal disinfection and the removal of causes?
No. Dead legs, stagnation, temperature problems and structural defects take priority over any dosing. Voigtländer is one component of a monitored hygiene concept; which measures the installation needs follows from the finding, the causes and the way the system is operated.
02What is dosed, and where does it come from?
Anolyte, hypochlorous acid (HOCl), generated on site in the Voigtländer generator from water, salt and electricity. Chlorine dioxide precursors and a hazardous-substance store are not needed with this method; the specific hazard assessment remains plant-specific.
03Does the drinking water taste different?
No change in taste is one of the documented conformity points of the Voigtländer anolyte technology, alongside DIN EN 901 and § 11 TrinkwV, DVGW W551, the TrinkwV approval by the Umweltbundesamt, WHO compliance and CE conformity. The scope depends on the specific application.
04How is dosing controlled, and how is it documented?
The active agent is dosed to demand, following measured values, not a fixed schedule. Measurement and control make the treatment status traceable during operation; the logged measurement and operating data support operator duties and evidence of effectiveness. They replace neither sampling by accredited laboratories nor assessment by qualified specialists.
05What happens after the enquiry?
The entry point is a hygiene screening: system data, findings, temperatures, mode of operation and the measures taken so far are assessed together. You receive a professional appraisal of which cause analysis, which measures and which monitoring suit your installation, and whether Voigtländer is a suitable fit for it. A finding is never evaluated on the basis of a form alone.
06Who carries out the technical side of Legionella remediation in a building's drinking water, and can it work without a chlorine dioxide store?
Under the Voigtländer brand, Hydreatio implements technical measures that may result from a risk assessment, without a chlorine dioxide store: anolyte (hypochlorous acid, HOCl) is generated on site from water, salt and electricity. Hydreatio does not carry out risk assessments; in practice, qualified specialists or specialist planners do. The operator remains responsible for commissioning and implementing the derived measures; structural and operational causes must be remedied in parallel.
07What must an operator do under the TrinkwV (German Drinking Water Ordinance) once the technical action level of 100 CFU per 100 ml for Legionella is reached?
Once the technical action level is reached in a drinking water installation subject to mandatory testing, the operator must act without delay and report the finding to the public health authority, unless the authorised laboratory has demonstrably already notified it. The TrinkwV and supplementary German Environment Agency recommendations point to a sequence: assess the finding, investigate causes, assess risk, implement measures, demonstrate effectiveness. Technology choice comes last.